Changes to Software Assurance 2008/2009


We are continually tweaking the benefits in SA to improve the overall offering, Check out the new order websites for the Employee Purchase Program and Home Use Program released in Feb 2009, to help improve your experience with these two SA Benefits.

The Employee Purchase Program order website and the Home Use Program order website enable you to access the products faster and easier—and includes product images, clear product descriptions, better search capabilities, and payment processing with order history.

2 New Packaged Services Offerings

As of November 1, 2008, two new Packaged Services offerings are available. These offerings are designed to help you develop plans that can facilitate implementation and maximize use of Microsoft software:

  • Exchange Deployment Planning Services. The Exchange Deployment Planning Services (EDPS) engagement helps guide customers through the deployment planning stages of a Microsoft Exchange Server implementation. Structured engagements are conducted by prequalified Exchange Deployment Planning Services partners who share best practices, analyze organizational requirements, and help create comprehensive deployment and implementation plans.

  • Business Value Planning Services. The Business Value Planning Services (BVPS) engagement helps customers identify, unlock, and capture the business value of the Microsoft Office system. Through structured engagements, a prequalified Business Value Planning Services partner works with customers to identify and design improvements to an existing business process using Office system technology.

Note: Both engagements are available in 3-, 5-, 10-, and 15-day service levels. Visit the Deployment Partner Services Portal to learn how you can become certified to offer these new services while increasing your revenue potential and building customer relationships.


Enhanced Benefits Features

  • The Training Vouchers entitlement has changed for Microsoft Open Value and Microsoft Open Value Subscription program customers. The maximum number of training days has increased from 10 to 20 for Microsoft Office system licenses covered by Software Assurance and from 5 to 10 for Windows desktop operating system licenses covered by Software Assurance. This is the same entitlement as Microsoft Enterprise Agreement program customers with 250 to 2,399 licenses. For a complete list of eligible training days, sorted by Volume Licensing program, see the Training Vouchers section of the most recent Microsoft Product List for Volume Licensing

  • Customers who meet eligibility requirements for the Windows Vista Enterprise and Windows Vista Ultimate operating systems will receive the software in DVD format. The CD option will no longer be available.

  • Volume Licensing customers who are eligible for the media kit receive the Microsoft Office Multi-Language Pack 2007 as part of that distribution. As of October 2008, customers with Software Assurance for products in the application pool can download or order physical media for the Office Multi-Language Pack 2007 through the Microsoft Volume Licensing Service Center (VLSC). Physical media is available in DVD format only. Download the most recent Microsoft Product List for Volume Licensing to see products in the application pool.


Discontinued Benefits

The following benefits are no longer available through Software Assurance.

  • Information Work Solution Services. As of May 2008, Information Work Solution Services (IWSS) consulting engagements are no longer available. Instead, Open Value and Open Value Subscription program customers with consulting engagements through the Packaged Services Software Assurance benefit, including Desktop Deployment Planning Services (DDPS),  SharePoint Deployment Planning Services (SDPS), Exchange Deployment Planning Services (EDPS), and Business Value Planning Services (BVPS).

  • Windows Preinstallation Environment. Updated for the Windows Vista operating system, this benefit is now called Windows Automated Installation Kit (AIK), and is available to all customers—at no charge—as a download.

  • Microsoft Virtual PC Express. Replaced Virtual PC Express with Microsoft Virtual PC 2007—available at no charge to all customers as a download.

  • Microsoft Exchange Server Applications Subscription. Also known as Exchange Intelligent Message Filter,  this server-side tool helps detect and block spam e-mail messages from being sent to users. It is available to all customers as part of Microsoft Exchange Server 2003 Service Pack 2.

  • Corporate Error Reporting. Retired and granted to all customers who were receiving CER perpetual rights to use this benefit even after their Software Assurance coverage expires. Additionally, Desktop Error Monitoring (DEM) is available to all customers who had an active Software Assurance agreement between July 1, 2007, and December 31, 2007. DEM is a component of the Microsoft Desktop Optimization Pack (MDOP) for Software Assurance, which is available as an add-on subscription. The DEM component may be used only on desktop PCs and servers covered by Software Assurance. Customers using this component are subject to the Product Use Rights (PUR) for MDOP and the terms and conditions of their agreements.


Check out the new Software Assurance Benefit  video’s below

Organisations with less than 250 PCs

Organisations with more than 250 PCs


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