BPOS – MOSP Pricing, Billing, Cancellation and Renewal

 

There is still a lot of noise around BPOS and “cloud offerings” so below is the pricing, billing and cancellation rules for any services taken via the MOSP, services taken under an EA will follow the rules of the Enterprise Agreement…….

 

Pricing

All prices are listed at https://mocp.microsoftonline.com. Your price is the same regardless of whether the purchase is made with or without the assistance of a Microsoft Online Services Channel Partner.

 

Note: Price discounts are available for volume orders and are determined for each individual service subscription (not an aggregate of all service subscriptions).

Note: To benefit from aggregate volume price discounts, you must ensure that your orders are placed under the “Managed Subscription” tab using the same Live ID. You will not receive a volume discount if your company has multiple Live ID users placing orders for the same service.

Price Levels are based on the following quantities listed for each individual subscription. For actual prices, please see https://mocp.microsoftonline.com.

 

· Quantity

· Price Level

· 5 to 249

1

· 250 to 2,399

2

· 2,400 to 5,999

3

· 6,000 to 14,999

4

· 15,000 and above

5

Price Promotions

A price promotion is only available during the stated promotion period. If a promotion has expired, additional purchases do not receive a price promotion discount.

At the time of purchase, you need to acknowledge that promotion prices are only valid for the initial subscription term

 

Payment Options

Electronic invoices or credit card payments are available to all customers.

If you select electronic invoices, then you can choose to pay by credit card, check, or wire transfer. An automated clearing house is available, based on Microsoft approval, for customers that receive electronic invoices. For these payment methods, a credit check may be necessary and may take up to five business days.

 

Billing

Monthly billing is the only option for the 12-month subscription term under the MOSP

Electronic Invoice: You can choose to receive an electronic invoice (option in MOCP during order entry) if the total of your subscription is more than $500 per month. If you select this option, you will receive a monthly electronic invoice by e-mail for each order placed. Note: Each order can have multiple service subscriptions.

Electronic Statement: An electronic statement (eStatement) is produced when an invoice is sent or after a credit card is charged. You can only view the eStatement on MOCP; it is not available by e-mail or hardcopy postal service mail. eStatements are consolidated at the order level; one eStatement is available per order, per month.

Purchase Order Number: You can enter your own purchase order (PO) number in MOCP for reference on all Invoices and eStatements. You are free to modify this PO number as needed through MOCP at any time.

 

Renewal

All subscriptions automatically renew at the end of each subscription term for another 12-month term. No action is necessary on your part to auto-renew. The renewed subscription maintains the same number of users, term length, billing, and payment options. You can change the PO number at renewal (or at anytime) as needed. Note: Renewal prices are determined at the time of auto-renewal.

You can opt in or opt out of auto-renewals using MOCP at https://mocp.microsoftonline.com for each individual service. Auto renew is the default option for all subscriptions. You will receive notifications about renewals prior to the renewal date. You are responsible to opt out prior to the auto-renewal subscription term regardless of the receipt of any notifications.

If you have chosen not to auto-renew or not to manually renew your subscription, your service will be terminated, you will have up to 30days to access and remove your data after service termination

 

Cancellation

Cancellation Policy during the First Subscription Term

You have 30 days to cancel your subscription after placing your order during the initial subscription term, but you will not be refunded for the first month of your subscription. If you choose to terminate your subscription after the 30-day cancellation window during the initial subscription term, you are not entitled to a credit or refund for that subscription term.

 

Activation

Your purchase of Online Services must be activated through MOCP at https://mocp.microsoftonline.com before you can provision and use the services. Renewals of existing service subscriptions do not require re-activation (unless you opt out of the automatic renewal).

Activation and provisioning notifications are sent to you and your Microsoft Channel Partner (if applicable).

 

Cancellation Policy for Subsequent Subscription Terms

After the renewal of the first subscription term, you can cancel at any time with a minimum of one-month advance notice. After giving notice you will be charged for a final one-month subscription fee.

Example: Your subscription renewed on July 10. You then notify Microsoft on September 20 that you want to terminate that subscription. In this situation, the subscription will terminate on November 9. You must pay a final one-month fee (October 10-November 9) due for the subscription until the subscription termination is effective. 

Note: BPOS suite purchased under an EA will follow the terms and conditions set out in the Enterprise Agreement for “additional products”, BPOS service runs and is pro-rated until the end of the EA if taken after EA signing.

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3 Comments

  1. Hi Emma,Sorry for posting off-topic here, but I could not find a relevant article in your blog. I have a quick question on licensing Windows SharePoint Services (WSS) on Windows Web Server (WWS). I know that a great advantage of WWS 2008 over 2003 version is permission to run local database applications (like SQL Server or Windows Internal Database). I guess that this automatically allows me to install WSS in so-called \’single server\’ scenario. I.e. run database and web front-end on top of the same box.But they say I can\’t do it. Please see the information posted here: http://social.msdn.microsoft.com/Forums/en-US/sharepointadmin/thread/76d71ca4-57e4-4f73-aff3-e116922bce59/I believe this is not true as I could not find any explicit confirmation of this either in PUR or official product licensing web pages (FAQs etc). Would you be so kind to provide some clarification either here or directly in the forum?Thanks in advance,Artem

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